The Custom Craft – Shipping Policy
At The Custom Craft, we take pride in delivering your handcrafted items safely and on time. Please review our shipping policy below.
Processing Time
- All orders are processed within 7 business days.
- Custom or made-to-order items may require additional time; estimated processing times will be noted in the product description.
- Orders are not shipped or delivered on weekends or holidays.
Shipping Rates & Delivery Estimates
- Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery times:
- Standard Shipping: 7 business days
- Expedited Shipping: 10 business days
- Delivery delays may occasionally occur due to carrier issues, weather, or high order volume.
Shipping Carriers
Tracking information will be provided once your order has shipped.
Shipment Confirmation & Order Tracking
You will receive a shipment confirmation email with tracking details once your order has been dispatched.
Shipping
- We currently ship to India only.
Damages & Lost Packages
- The Custom Craft is not liable for products damaged or lost during shipping.
- If you receive your order damaged, please contact the shipping carrier to file a claim.
- Keep all packaging materials and damaged goods before filing a claim.
Address Accuracy
Please ensure your shipping address is entered correctly at checkout. We are not responsible for orders shipped to incorrectly provided addresses.
Contact Us
If you have any questions about your order or our shipping policy, please contact us at