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At The Custom Craft, your privacy is our top priority. We are committed to safeguarding your personal information and ensuring your experience with us is safe and secure.
1. Information We Collect
When you interact with our website, we may collect the following details:
- Personal Details: Such as your name, address, and email when you fill out a form or place an order.
- Technical Information: Your IP address, browser type, and visit times are logged automatically for site performance analysis.
- Personal Details: Such as your name, address, and email when you fill out a form or place an order.
2. How We Use Your Information
Your data is used strictly for:
- Processing your orders
- Improving your experience on our website
- Communicating with you about your account or purchases
We do not sell, rent, exchange, or share your personal information with third parties, except when necessary to fulfill your order or comply with legal obligations.
3. Payment Security
We do not store or access your credit/debit card information. All transactions are securely handled by our trusted payment gateway partners.
4. Website Security
Your information is protected by robust security protocols:
- Access to sensitive data is restricted to essential personnel only
- Systems are regularly reviewed for security
- Your password is encrypted and never accessible by our staff
5. Managing Your Information
You can review and update your personal details anytime:
- Log into your account via the ‘My Account’ section
- Make edits, which will reflect instantly in our database
- Want to delete your account? Go through your profile page.
6. External Links
Our site may contain links to external websites. Please note:
- We are not responsible for the privacy practices of other sites
- We encourage you to review their privacy policies when visiting
7. Communication Preferences
We may occasionally contact you to:
- Share updates, offers, and new product announcements
- Provide order confirmations and shipping updates
- Respond to your inquiries or communicate for administrative reasons
You can opt out of promotional emails at any time.
8. Cookies & Tracking
Cookies help us:
- Recognize returning visitors
- Provide a smoother user experience
- Analyze overall traffic trends
Note: If you disable cookies in your browser, some site features may not function properly.
9. We Value Your Feedback
We’re here to answer your questions and hear your thoughts.
Have feedback or need help? Contact us at info@thecustomcraft.in
