At The Custom Craft, we strive to ensure your satisfaction with every purchase. Please read our policy carefully to understand your rights and responsibilities.
Cancellation Policy
- Orders once placed cannot be cancelled as our products are custom-made.
- Please review your order details (size, color, personalization, shipping address) carefully before checkout.
Refund Policy
- We follow a No Refund Policy.
- Refunds will not be provided for any orders.
- In case of a damaged or defective product, customers are eligible for an exchange only, as outlined below.
Contact Us
For any questions regarding this policy, please reach out:
The Custom Craft
- Address – Sector 21, Rohini, Delhi, 110086
- Email – info@thecustomcraft.in
- Phone– +91 70111-05471